Return Policy

Terms of Sale: 

Please contact us within 30 days of receiving your order, if you wish to make a return or exchange.   

Unwanted products, must be received in re-sellable condition in order to receive credit. A 20% re-stocking fee is applied to all returned/unwanted products to cover the cost of credit card processing fees. Round-trip shipping is not refundable.  Please contact us for Return Authorization number. 

NOTE:  Clearance products, personalized products or custom-made products and low-value orders are FINAL SALE and cannot be returned or refunded, unless we have made an error.

Thank you for shopping at All Occasions Giftware & Packaging.

Please contact Customer Care, if you have any questions about your purchase.